Service Hotline :020-61071960, 13724106700
Service mail: service@gzhbsb.cn
The quality of products and services hotline: 82308751,13302237879 Manager Jiang
Yingchuang Environmental Services provided:
As an industrial vacuum cleaner and cleaning equipment, major supplier, Ying perfect record with the development of environmental protection, design, product supply and product service capabilities, while the parts are fully equipped with reserve capacity, non-standard equipment and accessories such as design capability, we adhere to the " Services are an extension of the quality of products "credo, spare no effort to enhance the service quality of their work. Certified repair engineers and customers to ensure the provision of professional, safe and reliable after-sales technical support and product protection.
Technical advice: to answer customers in the aftermarket at pre-sale of equipment use and performance of any of the issues raised. Telephone or through the guidance of professional and technical personnel to the scene to guide and resolve customer issues; large central dust collection system designers to have major market at the scene view, put forward and discuss with the customer design to assist clients in accordance with selection of equipment at the scene to conduct the work, work out practical design and technical programs. When customers better technology consultant.
Customer Training: In order to ensure the correct use of equipment and run a good, timely maintenance, start-ups will be strictly Ying training users to operate nominated staff and maintenance staff, training is divided into two ways, on-site training and focus on training. -Site training is mainly carried out the construction process, my technical engineers from the actual situation of project equipment installation and debugging, use and maintenance carried out in detail, be able to meet the customers own personnel use and maintenance of equipment goals.
Major training include:
Equipment use: training - working principle, device configuration, device configuration;
Training object - the operation staff;
Equipment maintenance: training content - the safe use, conservation and simple day-to-day fault diagnosis, rule out;
Training object - the maintenance staff;
Standard criteria: operating employees - be able to independence, right, skilled use of equipment;
Maintenance staff - be able to achieve an independent conservation and simple equipment malfunction diagnosis and rule out the possibility of the job.
After-sales service: equipment in use at customer problems could not be resolved at the Department of my company after-sales service, after-sales service will be carried out at a 24-hour reply and his solutions. As a result of geographical or non-human factors that can not be solved within one working day. To be agreed with the client to resolve the date solutions.
Warranty: In addition to the special outer tips, Yingchuang Environmental commitment of end users of not less than 12 months warranty. Warranty period, where a design or manufacturing of the parts causes damage, Yingchuang Environmental be replaced free of charge (except wear parts prone vulnerable). Products sold on the provision of maintenance services for life. Long-term guarantee of spare parts and equipment vulnerable to price the supply of consumables.